Battery status stuck at ZERO


#1

Replaced battery last night because I got a notification battery was running low. Replaced with brand new AAs but status now shows 0%. I had re-started the bridge (in app) and manually but no help. Bridge connection was good and strong, just can’t get the battery status working again.


#2

@Eggyacid what firmware version? It can sometimes take a bit of time for the battery level to sync.


#3

firmware 1496963301, it’s been 4 days still shows 0%


#4

@Eggyacid what brand of AA’s? Alkaline?


#5

Duracell AA from local store…


#6

@Eggyacid are you on the iOS beta app? We have a new sync button to force status updates.


#7

Just got the new iOS beta app and sync button did the trick, now I can see battery status


#8

Hi Cameron,
I’m having the same issue. How do I get the beta iOS app?


#9

How do I get the beta iOS app?