@Joe_A U.S. or international? What finish?
@Joe_A message support - that should have gone out, however, if you changed your finish or didn’t place the migration order under the same address as your original order it was likely pushed back.
@cameron can I get an update? My original order was feb 2013 and my converted order is 101833322.
FWIW: I used to post here a lot asking for updates. In the last two months (when I thought my order should be nearing shipping), I’ve shot two email@example.com emails, the first was answered within an hour, and the 2nd took a few days. Either way, the response I got was a lot more clear and helpful than anything I’ve gotten in the past from this forum post. My most recent email was just a few weeks ago when I thought I should’ve gotten a shipping notification as I was an original US backer from dec 2012. Cameron advised to email support. The next day I got my shipping conf and I received my lockitron two days later. The day after that I got my response from support with an apology for the delay. Not sure if my email had anything to do with it, but my point is chances are you will get a more direct answer in relation to your particular order than anything you will get here from cameron.
Cameron, does this include modern gold?
@Jczippy yes; as well as the remaining Satin Nickel and Polished Brass units for Bolt Preview backers.
And more details on the latest:
Cameron, I can’t resist the need to intervene here and ask: photogrammetrically speaking the three pallets
look somewhat less than a thousand units; how
many Bolts do they actually contain? And
If all “backer” orders ( which I interpret to mean
the original cohort in early 2012) are to be filled by the end of 2016, that leaves everyone else thereafter. When can they expect to have their orders fulfilled? And finally when could I hope to be assured of submitting an order and receiving the product I purchased by return of post or at most within a fortnight?
@Tophat it was far more than three pallets, that’s what the factory grabbed for us when we asked for some photos.
All backer units includes all migrated crowdfunded orders from 2012-2016 and Bolt preorders from 2015-2016; in fact anyone with a domestic Quicksilver order (who migrated using the same email address) from October 2012-December 2012 should have already received their units. As always, happy to send out to anyone we’ve missed in that cohort, just email support.
Domestic units will go out much more quickly than international as noted in the post; we’ve going to have to piece together what shipping was and was not paid. Those units will take some more time to sort out.
And finally when could I hope to be assured of submitting an order and receiving the product I purchased by return of post or at most within a fortnight?
Can you clarify? When can a new order placed on the website be expected to arrive within 2 weeks?
Wow; if what you say is true, you’ve made considerable progress in eliminating the backlog…though I guess perfecting the gold finish has resulted in delays still.
Yes, my final point is as you restated it; how long would one have to wait to receive their product ( assuming it’s the silver finish) if they placed an order at your website let’s say today?
@Tophat once the shipment arrives and is processed we’ll have ample Lockitron Bolts without Bridge (Quicksilver) although only for domestic buyers. We won’t be clear for new international orders until our backer backlog is complete there.
What about other colors? I backed a different color and I’m a April 2013 backer
How long will they take
@DGMurdockIII Satin Nickel, Polished Brass and Quicksilver are all coming on the same container. Modern Gold is the only one that’s a bit held back (we’re still expecting the factory to complete them this month).
any idea on keypad pricing yet? im super excited for that!
@Jason_Silva it might be a bit more to add-on after the fact (i.e. more than $50), but we’ll definitely offer special pricing for existing backers given our gratitude for sticking with us over the years
Ok good because I picked Satin Nickel (Preview)