I contacted support back on June 14 about the status of the Modern Gold, bridge, and KW1 keyway. I was told that I was in the queue and to expect shipping in 1-2 weeks. Nothing happened. Then it was posted that Amazon had flagged the Modern Gold and on June 29 it was resolved and would resume shipping. Still nothing. I first ordered with Lockitron on October 12, 2012. That is 1757 days or 4 years, 9 months, and 23 days ago. I have received nothing except a few e-mails. I am reaching out to support again. As far as I am concerned, anyone that ordered from Lockitron after October 12, 2012 should be behind me in the queue, even if they already received a bolt and are waiting on a bridge or keyway.