@cameron I just tried with two different phones (rebooted them before, just for good measure) but unfortunately I am still having the same behaviour.
@garpur I just purged the pending firmware for your device; can you force quit and restart the app, then try again?
@cameron that did the trick, I managed to run the whole process through. It now has version 1496963301 on it and showing more belivable battery levels (<100%). Thanks for the help!
@cameron Yesterday I wiped my iphoneX before posting the error, however , I now just removed the app reinstalled and still spinning.
Still nothing just sits there spinning, both WIFI or 4g.
@cameron what ever you did, for them could you also do that for my, because you still havn’t returned with email about a replacement, but if this worked. maybe i can help on mine also?
@Bymem I recommend uninstalling and re-installing the app; I did a system wide reset that should have eliminated any problematic firmware images.
then no, i did not work… Still waiting for you reply on when ill get my replacement…