We know that every delay has added incredible frustration, and that our estimates have been poor as we’ve discovered problems scaling up our production. We also know that we haven’t been great at updating you as things change. In an effort to keep everyone in the loop, we have created this thread to keep you informed of production issues.
In our last blog post we mentioned we had some issues updating Lockitrons over-the-air. So far we have worked through most of the problems by bringing our factory equipment back to the office for debug. Tomorrow, we will be bringing our flashing equipment back to the factory for a trial run. We expect this will take a day or two to smooth out but once this piece is back in place we will be able to resume shipping and will update your tracking number accordingly.
If you have have any questions about our production process, please feel free to ask away here. If you have a question regarding shipping information for your lock, please email firstname.lastname@example.org instead.