skybell advice - stay away for now
read amazon reviews and support forums at service.skybell.com
3 hours of trying, not able to sync.
tried diifferent phones and even a mifi hotspot.
the only thing i've accomplished so far is DOS'ing my network with this doorbell (it brings the network down when trying to sync)
I have wemo, nest, craftsman garage door, adt all hooked to wifi and working fine.
I've rebooted everything, reset breakers (which makes no sense but in IT, sometimes things don't) I've removed security on the router, removed and reinstalled app. changed ssid *which is BS and a pain in the a$$ with so many other things connected) nothing.......
I've been in IT field since windows for workgroups, I usually don't give up easy, and sometimes walk away but this one, this one has me beat. Some things in life aren't worth the hassle, and I find it hard to believe that they didn't see these issues before shipping.
Its a great network DOS tool, i'll give em that, and thought for a minute about analyzing the data to see how it brings my network down so efficiently but quite honestly, it's not worth the time. I can tell by the forums that most people are having the same issues
was informed by another user having same issue who wiresharked it, that its the syncing process on the phone. The app starts syncing and it does some broadcast storm at around 6-8Mb/s during the sync process which is pretty cool, if you're looking for that sort of thing from your phone...lol
there is also an issue with voltage leak to transformer causing a buzz on your doorbell transformer box. some speculate its the lipo backup battery charging but whatever the cause, the transformer buzzes when this is hooked up as well.