@kageurufu thank you! Since I’m no longer at the helm of Lockitron I can’t offer too many answers, but a few things I can probably clear up -
Knowing the Keypad is cancelled, orders are being refunded, and I’m assuming support for the Bolt and Bridge is essentially terminated.
Today users who were waiting on Lockitron orders - either full Lockitrons (i.e. those international backers who have been waiting a very lock time) or partial orders (remaining Bridges, Keypads) should have received an email offering either a refund or a Lockitron. There are no Bridges or Keypads in stock, so the only option offered there is a refund.
The email isn’t (by my understanding) meant to imply a termination in support for products in the field. There will be other communications in the near term which help to clear up Chamberlain’s direction with Lockitron products and support for them. I believe that the immediate intent is to first ensure that any outstanding order concerns are taken care of followed by information for existing users on where Lockitron is headed.
I would like to add that one of our primary goals in selling Lockitron was to provide some sort of continuity of service and support for existing users, acknowledging that Bolt is a product installed on a door and is not easily or immediately replaceable.