Hey, I sent a support request message in a week and a half ago and have not seen any reply. My app crashes persistently. It has been unusable for months and after a while I gave up on it, so the device just sat there as nothing more than a clunky deadbolt knob (crowd funded). Honestly, even though I had the newest version of lockitron, I figured it was my fault, as I was still sitting at version 7.2 or something like that (I’ve been burned by iOS updates in the past).
Anyway, after I started seeing similar crashes with other apps, such as youtube, I decided to break down and update to the newest iOS. Well, it fixed the other apps from crashing but not lockitron.
I’ve tried turning it off and on. I’ve tried soft resetting it. I’ve tried deleting it and redownloading it on the device. I’ve tried deleting it and redownloading it from itunes on my desktop. Nothing works.
When it loads up, the background screen is flashing blue and black. Then without touching it, it goes into the “asleep” screen with a "your command will go through… " wakeup time several hours away. The last time I tried it, it had a wakeup time of about 24 hours. I thought I had issues with it going straight the command will go through page before and a firmware or app update fixed it, but its back. Anyway, I digress… as soon as I push cancel to get back to the control screen, it does so and the blue flashing stops. Okay great. Except as soon as I then try to enter a command, the blue flashing comes back, along with the asleep page. After about 10 seconds it crashes to my desktop. Any subsequent attempt so reopen the app and it crashes. Scratch that, I’m now noticing that it only crashes when I’m near the device w/ my phone. So if I walk within, 15-20 feet of it, it’s no mas. Of course, walking near it is how I knock on the door to wake it up and ensure the command went through. So maybe a problem with sense? I’ve never gotten it to work with sense, which is really unfortunate, because that was a big draw for me back with kickstarter.
Anyway, how can I fix this ? Thanks much