Lockitron registered by someone else and I can't acctivate

Hello I have been trying to activate my lockitron but I can’t get it working because is registered by someone and I can’t registered or activate on a new account
Can anyone tell me what option I have otherwise I have to ask for a refund

@Julian where did you purchase the Lockitron? They haven’t been sold new for nearly two years. If you send me a PM with the serial number I can take a look.

Hi @cameron - i’m having similar issues with my Lockitron. I cannot PM on this as my forum account is new - would you mind PMing me?