I am an angry customer, but wishing for a solution so I don’t feel like I’ve wasted my time and money by buying a Lockitron.
I’ve had my Lockitron for one year, after waiting three years. In the past year, I can only remember Bolt unlocking for me using sense proximity unlock (the only reason I got Lockitron) about 20 times, probably less. With rare exception, I use my MANUAL key to get in (ridiculous, right?).
I have a OnePlus 5, and my wife has a OnePlus 3T. Her experience has been the same. I’ve posted questions to this forum, to which Cameron has been responsive, even once sending me a new unit. But, nothing changes. This device is simply unreliable, at least for my phones. At times, on a whim, I’ll take out the batteries and put them back again, or will re-install the firmware, in the hopes that magically my Bolt will start working as promised, but nothing changes. It just hangs on the door, less functional than my 20-year-old tape deck.
Today, I replaced the batteries with fresh ones, and I wondered “why bother”? So, a few questions:
- Do iPhone users get better luck? Anecdotally, app reviews look like iOS users are happier.
- I paid you extra money years ago for a keypad. Where is it? I’m hoping that fixes this issue.
- Is there any fix to make Proximity Unlock work reliably, or should I just go back to my old lock, and take to warning people of the dangers of new-fangled devices?