Lockitron Community

Usual Years Between Bolt & Bridge Ship Time


Since Support Is Ignoring Me Now…
How many years should I expect to elapse between the bolt shipping and the bridge shipping? It’s been two so far. Plus the order is set to “closed” and the USPS tracking number in the order says that USPS never received the package from Lockitron. Is this normal?


Quick timeline…
2015-05: Order placed for two bolt+bridge
2016-12: Bolts in queue for shipping
2018-04: Still no bridges received. Have had the bolts running fine for ages now.