Lockitron Community

Won’t Unlock


#1

Hello,

My Bolt lock will not unlock using my app, but it will lock. It just makes three motor noises and then stops.

It will unlock just fine with my key or by hand, however.
Please help and advise.

Thank you!


#2

@Cpeace711 that sounds like bad gears - reach out to support@lockitron.com and the folks there can provide options.